|Location|| ||601 McHenry Avenue|
Modesto, CA 95350
|Base Pay|| ||$10.50 / Hour|
|Employee Type|| ||PT Non-Exempt|
|Job Category|| ||Retail|
Provide superior customer service to all customers
Compute bill, itemized lists, and tickets showing amount due.
Provide accurate change and receipts to customers. Records amounts received and prepares reports of transactions.
Accurately record drops from cash drawer within company cash control policy. Reads and records totals shown on cash register tape and verifies against cash on hand. Quotes price and describes features of items for which money is received.
Operates cash register by passing price coded items across electronic scanner to record price, compile printed list, and display cost of customer purchase, and tax on monitor screen.
Stock and face floor merchandise, cigarettes, cooler and freezer items in store. Ensure products are within code date and stock is properly rotated.
Clean shelves, displays, equipment, pumps and station inside and outside by dusting, sweeping, removing garbage and using cleaning products.
Preparation and monitoring of hot food items, coffee station, and fountain
To perform the job successfully, an individual should demonstrate the following competencies:
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Interpersonal Skills - Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
Written Communication - Writes clearly and informatively.
Teamwork - Balances team and individual responsibilities; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed.
Cost Consciousness - Conserves organizational resources.
Diversity - Shows respect and sensitivity for cultural differences; promotes a harassment-free environment.
Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values.
Motivation - Measures self against standard of excellence.
Planning/Organizing - Uses time efficiently.
Professionalism - Approaches others in a tactful manner; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Monitors own work to ensure quality.
Quantity - Meets productivity standards; Completes work in timely manner; Works quickly.
Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
Adaptability - Able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work and on time; Arrives at meetings and appointments on time.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments.
Initiative - Asks for and offers help when needed.